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HYPER SPEAR WEBSITE PRIVACY POLICY

Effective Date: August 23, 2025

We are Hyper SPEAR, LLC. (“Hyper SPEAR,” “We,” “Us,” “Our”), located at [Insert Company Address], and the Hyper SPEAR Website and its Services.

You (“You,” “Your”) are a User of Hyper SPEAR’s Website and Services.

We care about how Your personal information is used and shared, and We respect Your right to privacy. We recognize that Users of our Website and Services need to understand and control the uses of their personal information. This Privacy Policy describes Our collection of information in connection with the Website and Services, and explains how We use and disclose this information.

1. Acceptance of this Privacy Policy

Your use of Our Website and Services, including any dispute concerning privacy, is subject to this Privacy Policy and the Terms and Conditions of Use of our Website and Services.

BY USING OUR WEBSITE AND SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS OF USE.

2. Definitions

  • Affiliate: Any entity that controls, is controlled by, or is under common control with Hyper SPEAR.
  • Content: Includes but is not limited to software, text, images, audio, video, data, and other digital materials.
  • Industrial Device Services: Processor-executable software operating over the Internet to collect, monitor, and deliver data associated with industrial devices.
  • Mail: Email, postal mail, or courier-delivered mail.
  • Metadata: Data describing other data (e.g., file size, device information, IP address, browsing behavior).
  • Personally Identifiable Information (PII): Information that can identify an individual (e.g., name, email address, phone number, mailing address, organization).
  • Services: Website Services, Industrial Device Services, data collection, information delivery, and related e-commerce.
  • User: Any individual accessing, using, or interacting with Hyper SPEAR’s Website or Services.
  • Website: www.hyperspear.com and related websites, including mobile versions and subdomains, managed by Hyper SPEAR or its Affiliates.
  • Website Services: Online services including data collection, analytics, content delivery, and interactive features provided through Hyper SPEAR’s Website.

3. Personally Identifiable Information We Collect

We may collect information that You provide voluntarily, such as when You:

  • Request a demo, fill out a contact form, or register for updates
  • Place an order or enter into a service agreement
  • Respond to surveys or participate in promotions

This may include Your name, email, phone number, address, company details, and payment information.

4. Methods of Collection

  • Contact & Requests: When You request product information or sign up for a program, We may collect Your name, email, phone number, and company details.
  • Computer & Connection Information: We may collect browser type, operating system, IP address, pages visited, and session duration.
  • Cookies: We use session cookies and may in the future use persistent cookies to recognize returning visitors and improve functionality. You can disable cookies in your browser, but some features may not function properly.
  • URL Click Stream: We may collect details of navigation paths (URLs) to, through, and from our Website.
  • Page Interactions: We may use tools to measure clicks, hovers, response times, and page errors.

5. Use of Your Information

We use the information collected to:

  1. Respond to Your requests and provide customer support
  2. Communicate with You about Services, features, or promotions
  3. Improve and develop Our Website and Services
  4. Customize Your user experience
  5. Prevent fraud or misuse of Our Services
  6. Process payments and facilitate billing
  7. Conduct research and development

Examples:

  • Request Responses: If You fill out a “Contact Us” form, We will use that information to respond.
  • Customized Experience: We may personalize content and offers based on Your use of Our Website.
  • Mailings: We may send newsletters or updates unless You opt out.

6. Sharing of Your Information

We may share Your information with:

  • Trusted Service Providers (e.g., billing, hosting, analytics, marketing support)
  • Legal Authorities where required by law or to protect safety/rights
  • Business Transfers in case of mergers, acquisitions, or sale of assets

We do not sell Your Personally Identifiable Information.

7. Non-Personally Identifiable Information

We may collect aggregated, anonymized data for analytics, business intelligence, or product development. This information may be shared with partners or third parties but cannot be used to identify You personally.

8. Opting Out of Communications

If You do not wish to receive promotional communications, You may opt out by:

  • Clicking the “unsubscribe” link in emails
  • Contacting Us at privacy@hyperspear.com